Applies to
Before sending a support request, prepare:
- Your device type and system version, such as Windows 11 or macOS 15.
- Your UnicornCROSS version, shown in the client settings or About page.
- The approximate time the problem happened.
- The steps you took before the problem appeared.
- A screenshot of the full message or page, if available.
Do not send your password, payment details, subscription link, or a large unedited log. Support will ask for more information only when it is needed.