Applies to

Renew your service

  1. Open the UnicornCROSS client center and sign in.
  2. Check the service you want to renew and its due date. Then look for its unpaid renewal invoice under Billing.
  3. Check the service, amount, and due date on the invoice. Follow the payment instructions shown there.
  4. Return to the client center. Check that the invoice shows as paid, then review the service's next due date or status.

If you already have a renewal invoice, pay that invoice instead of buying the same service again. See How to pay an unpaid invoice for payment steps.

If you cannot find a renewal invoice

The invoice may not have been issued yet. If you want to renew early, or your service has expired and you cannot find an invoice to pay, contact support. Include the service name and when you would like to renew. Do not send your password or full payment details.

If the invoice shows as paid but the service details have not updated, contact support and include the invoice number.