Applies to

Pay the invoice

  1. Open the UnicornCROSS client center and sign in.
  2. Open Billing and select the invoice marked Unpaid.
  3. Check the invoice number, service, and amount due. Choose a payment method shown on the page and follow its instructions.
  4. Return to the invoice page and check that its status is Paid.

If the invoice still shows as unpaid

Refresh the invoice page and check whether the payment is still processing. Do not pay again immediately. If the status does not update, contact support with the invoice number, approximate payment time, and a screenshot with personal details hidden. Do not send your password, card number, or full payment details.